Under the Data Protection Act 2018, you have the right to find out what information we store about you. These include the right to:
You are required to register an account in order to use the Swymmr service.
Registration is free and requires that you enter a valid email address, as well as your preferred name and phone number, so that the organisations (clubs) that you join via Swymmr can identify and contact you regarding sessions booked using this service.
Your preferred name (as supplied during registration) may be displayed on the Swymmr website and visible to other members of organisations you join whenever you book sessions. However, all other personal details are held privately and are only accessible to authorised administrators of these organisations, and authorised Swymmr staff.
Your details are held securely in a database hosted within the United Kingdom with Microsoft Azure.
Should you wish to delete your account or exercise any of your other rights under the UK Data Protection Act 2018, please email [email protected] and we will respond as quickly as possible and no later than one month (30 days) from the date of your request, as required by the above legislation.
It is now possible to complete your club registration or renewal online using the Swymmr system. Should you choose to do this, in addition to the information provided during registration you are also required to supply the following personal data:
This information is required by and will be supplied to Swim England in order to register you with the national governing body for clubs in England. Visit their website for more information on how your data will be stored and processed by them: Swim England Website.
Swymmr offers online payment options for some actions. Card payment handling is provided by Stripe, an industry-leading payment provider. Your card details are never available to Swymmr staff or held on our system at any point.
Any payment issues should be reported to us as quickly as possible so they may be rectified in a timely fashion. Visit our Help and Support page for contact details.
In order to log into the Swymmr site, your browser must be set to accept cookies, as our technology relies on cookies to maintain your logged-in status when interacting with the site. For this reason, if you do not wish to enable cookies, this online booking facility will not be available.
Your statutory rights are not affected.