Privacy Policy

Your privacy is of the utmost importance to us at Swymmr. The policy below describes how we deal with personal information when you use the Swymmr Services. The privacy policy complies with The General Data Protection Regulation (GDPR) (EU) 2016/679 - a regulation in EU law on data protection and privacy for all individuals within the European Union.

You are required to register an account in order to use the Swymmr service.

Registration is free and requires that you enter a valid email address and your preferred name, so that your coaching team can identify you when booking sessions.

Your details will be held securely in a database hosted within the United Kingdom with Microsoft Azure.

Should you wish to delete your account, please email and request removal.


Swymmr now offers online payment options for some actions. Card payment handling is provided by Stripe, an industry-leading payment provider. Your full card details are never available to Swymmr staff or held on our system at any point.

Any payment issues should be reported to us as quickly as possible so they may be rectified in a timely fashion. Visit our Help and Support page for contact details.


Our use of cookies does not enable us to see any other information from your computer, and they do not pose any threat to security or privacy. Cookies are used routinely by many of the most reputable "household name" websites on the internet as an aid to providing good service.

The Swymmr website uses cookies to enable us to provide an enhanced personalized service to you, our members. A cookie is a simple text file that is stored on your computer, enabling us to recognize regular visitors and to customize our service accordingly. No personal information about the user is stored in, or retrieved from, the cookie file.

In order to log into the Swymmr site, your browser must be set to accept cookies, as our technology relies on cookies to maintain your logged-in status when interacting with the site. For this reason, if you do not wish to enable cookies, this online booking facility will not be available.

Your statutory rights are not affected.

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